Pharma companies often discuss what patients want.
And, while patients often contact Medical Information teams, the teams are challenged to provide information that is relevant to the patienta but still in line with the regulations.
Recently at a conference, a company representative was talking about providing Medical Information letters to patients. In an audience survey most participants said, yes, we are writing letters for patients. When asked how many of them involved patients in designing those letters? Not a single hand went up.
To find out what patients want from pharmaceutical companies Medical Information teams I interviewed Suz Schradt, Director of Patient-Engagement at the Arthritis Foundation and a long-term advocate for patient engagement.
Today I am sharing with you Suz’ experience of a Medinfo Service and what her vision is for the type of information she would like to be able to access one day in the future.
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